1. Log and categorize all calls related to Incidents, Help Requests, and Requests for Information, including initial triage.
2. Deliver 1st-line technical assistance for common hardware, software, and network issues (e.g., connectivity checks, application restarts).
3. Conduct service follow-ups on resolved issues and providing users with basic feedback on call status.
4. Assist in preparing weekly reports on service requests and incidents by gathering and organizing data.
5. Assist in installing and configuring basic standard software and printers on laptops and desktops with guidance.
Minimum Job Qualification
A continuing student pursuing a Bachelor’s degree in either Computer Science, Information Technology, Information Science, Data Science, Software Engineering, or an equivalent qualification from a recognized and accredited institution.
How to Apply
Please Click Here and apply. Applications should be received on or before 23 November 2026.
Disclaimer
Note: Please provide complete and accurate information pertaining to the instructions provided in the e-recruitment portal. Only shortlisted candidates will be contacted for interviews. Canvassing will automatically lead to disqualification.
“Capital Markets Authority is an Equal Opportunity Employer. Persons living with disabilities are encouraged to apply”.
THE CAPITAL MARKETS AUTHORITY DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.